Shipping Policy
Shipping Policy
Last updated: June 2026
We ship to all serviceable pin codes across India, delivered by our courier partner Delhivery. International shipping is not available at this time. Enter your pin code at checkout to verify delivery availability.
One promise for every pincode — metros, smaller towns, North-East India, J&K, Ladakh and the islands all get the same 3–5 day window. No remote-area surcharge or extended timeline.
Need it sooner? Express delivery (1–2 business days) is available at checkout for a flat ₹99 extra.
Delivery timelines are estimates and may occasionally vary due to weather, holidays, or logistics disruptions.
Free Shipping
On all orders of ₹999 and above
Standard Delivery — ₹69
Flat fee for orders below ₹999
Express Delivery — ₹99 extra
Optional 1–2 business day delivery
We are a prepaid-only store — pay securely online via UPI, cards, wallets or netbanking. Cash on Delivery is not offered. The exact shipping charge is shown at checkout before payment, with a clear breakdown of all fees.
- Orders are dispatched within 24 hours of being placed
- Your order is confirmed only after online payment is successfully captured
- You will receive a dispatch confirmation via WhatsApp and Email with tracking details
You can track your order at every stage — Order Confirmed → Shipped → Out for Delivery → Delivered — by:
- Visiting My Orders in your profile
- Using the tracking link sent via WhatsApp and Email
- Contacting our customer support team
All orders are shipped via Delhivery, one of India's most trusted logistics networks, for safe and timely delivery. Delivery attempts, OTP verification at delivery and return handling follow Delhivery's standard policies.
If a shipment cannot be delivered because of:
- An incorrect or incomplete address
- The recipient being unavailable after Delhivery's standard delivery attempts
- Refusal to accept delivery
The order follows Delhivery's standard Return-to-Origin (RTO) process and comes back to us. You then receive a full refund to your original payment method within 3–5 business days of the returned parcel reaching us.
If a package arrives tampered or open, please do not accept the delivery. If you notice damage after opening, contact us within 48 hours with clear photos (and a short video for major damage). We'll arrange a free replacement, coupon or refund. See our Exchanges & Refunds Policy for details.
For shipping-related queries:
- Email: [email protected]
- WhatsApp: +91-9560160177
- Support hours: 10 AM – 8 PM, all 7 days
