We want you to love your fit. Because every piece is quality-checked before it ships, we offer a size exchange rather than open returns — so you get the right size, not a refund and an empty wardrobe.

• Size doesn't fit? Request a free size exchange within 7 days of delivery.
• Damaged, defective or wrong item? We'll make it right with a replacement, coupon or refund.
• Refunds are issued only in the specific situations listed below — we don't offer change-of-mind returns.

• Request within 7 days of delivery — the window starts the day you receive your order.
• One exchange per item. After a successful exchange, that item's sale is final.
• We exchange for a different size of the same product — we don't exchange across colours or different products.
• Exchange is completely free — we arrange a free pickup and bear the re-shipment cost.
• Each item in a multi-item order can be exchanged individually.
• Sale and discounted items follow the same exchange policy as full-price items.

To be eligible, the product must be returned in its original condition:

• Unused, unworn and unwashed
• Original tags and labels still attached
• No alterations (no hemming, stitching changes, etc.)
• No perfume/deodorant smell, makeup marks or stains

Our pickup partner checks tags and condition at the doorstep, and we inspect again at our warehouse. Items that fail this quality check are sent back to you and the exchange is declined.

1. Go to My Orders in your profile
2. Select the order and the item you want to exchange
3. Choose your new size and submit the request
4. We respond the same business day for requests raised before 4 PM (otherwise the next business day)
5. Our courier partner picks up the item for free

Exchange requests are raised through your account on our website.

Once we receive and inspect the returned item, we ship your new size. It then reaches you within our standard delivery window of 3–5 business days. We ship the replacement only after the original item clears inspection.

If the size you want is out of stock, you choose: a full refund to your original payment method or a coupon for the same value.

If a second exchange would be needed (the new size also doesn't fit), we issue a coupon instead — a single exchange per item is included.

Please report any damage, defect or wrong item within 48 hours of delivery. Share clear photos of the issue (a short video is required for major damage claims).

• Once verified, we offer a replacement first. If it's unavailable, a coupon; if you're still not satisfied, you can reach support for a refund.
• For a wrong item, the wrong product is picked up first, then the correct product is shipped.
• We arrange a free pickup of the affected item — you don't pay anything.
• For a reported missing item, we investigate with the courier and then resolve it.

Refunds apply only where this policy allows them (e.g. size unavailable, or an approved damage/defect/wrong-item claim).

• Refunds go back to your original payment method (UPI, card or netbanking).
• Processed within 3–5 business days after we receive and inspect the returned product.
• We refund the full amount, including shipping charges.
• Any coupon discount you used is non-refundable — only the amount actually paid is refunded.
• In a multi-item order, we refund only the value of the returned item.

The following are not grounds for an exchange or refund:

• Minor colour variation caused by your screen or lighting — actual shades may differ slightly from photos.
• Small, natural variation in embroidery, print placement or finishing.
• Change of mind or no longer liking the product.

The exchange policy is the same for every product, every category and every customer, regardless of price or order value.

You can cancel for free any time before dispatch from My Orders. Once an order is dispatched it can't be cancelled. If we ever cancel an order on our end, you get a full refund within 3–5 business days.